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June 9, 2016
We are excited to announce Shimmering Sands Rentals and Shimmering Sands Realty are now part of ERA Neubauer Real Estate. The staff and sales teams are in place to assist you with your property management and real estate needs, and we look forward to continuing to be of service. Our company growth is based on providing excellent service as we build relationships with our clients.
Since our establishment in 1977, ERA Neubauer Real Estate has become a leading firm in the area and undisputed leader in property management services, with three offices and now, with ten property management professionals and 70 Realtors serving Bay County and the surrounding areas. As a platinum company and principal broker for CARTUS and the USAA Real Estate Rewards program, ERA Neubauer Real Estate was one of three firms in the United States to receive the USAA Eagle award recently, and the only firm to receive a 100% customer satisfaction rating. After combining with Shimmering Sands Rentals less than three weeks ago, we are able to deliver even greater levels of support and property care.
Our technology advantage also ensures that our staff has more “hands-on” time overseeing property care and vendors. Our team invested in the most advanced software solution, Appfolio Property Manager. We are excited to share several of the new capabilities at the bottom of this page and how they will benefit you, including streamlined accounting procedures, which provides disbursement of owner proceeds beginning on the fifth business day, and continuing throughout the month. Please review the information below. Additional communication and the transition to the new owner portal will occur over the next few weeks.
Our professional staff includes a CPM (Certified Property Manager) of the Institute of Real Estate Management (IREM) and we are also members of NARPM, (National Association of Residential Property Managers) which ensure that our team is up to date on Florida Landlord-Tenant law and industry best practices.
As part of the merger, the accounting systems are being combined and all your documents will become available in your Owner Portal. The existing management agreements and leases were part of the purchase we made, and remain intact. As we complete the transition into one integrated team, we will continue to provided communication updates, but please let us know if you have any questions or concerns. Our team has the highest ethical standards and recognizes doing the right thing will grow our business over the long run, and so we have never had to recruit owners from other companies. Thank you again for allowing us to serve as your property management team – we know you have a choice, and will strive to continue to work to earn your trust and confidence and deliver the best possible service experience
Very Best Regards,